Contact Us Online Form

Click on the 'contact us online link' below to access the online form.

If you contact us during core hours (08:00–18:30), your request will be reviewed the same day and actioned based on the information you provide. This may include booking an appointment, offering advice, signposting to another service, or requesting further details.

This system is for routine and non-urgent medical or admin request only.   

If you need more urgent help, call your GP on 01538 399008. If your GP practice is closed, visit NHS 111 online or call 111. In an emergency call 999

Patient Notice: Moving towards a Total Triage system from Wednesday 15th April 2026

We are moving towards a Total Triage system from Wednesday 15th April and we are currently making some changes to our appointment system. During this transitional period, we are unable to offer routine GP appointments and when you speak to a member of our reception team, they will explain this to you and guide you through the next steps.

For all other services or you require further assistance please press 1 and your call will be transferred to our next available receptionist or alternatively Press 2 to cancel an appointment.

Thank you for your patience while we move towards this new system particularly in relation to booking appointments further in advance.

NHS Friends and Family

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Page last reviewed: 16 March 2026
Page created: 21 January 2025